If you need help with using our service, or print in general please see some information below designed to help you with the products of our documents

Your Questions

Printing Terminology

Please see below some of the print terminologies on this site.

If there is anything that you don’t understand let us know and we will update our Terminology page.


Artwork, Pre-Press, and Files

This is the printed section that extends off the page. This will make sure there are no white edges on the documents. All small format printing is best to have a 3mm bleed.

Crop marks (cut marks)
Crop marks show us where to trim the page.

This means ‘dots per square inch’, which is a measurement of output resolution used in both print and digital displays.


Papers and Stocks and Other Printing Terminology

FSC® certified paper

FSC® (Forest Stewardship Council®) – an international, non-governmental organization who promotes the practise of responsible forestry. FSC®

This is used on business cards, printed documents, and Book & Manual covers.

Paper stock
This is the name of the paper (or type of paper)

An abbreviation of ‘grams per square’, which refers to the weight of the paper.

Not to be confused with the density of the paper.

Gloss Stock

Glossy paper, used mainly when highlighting photography, very popular a few years ago.

Matt paper
This has an unfished flat look and feel.

Uncoated paper
A standard paper that has not been treated with a coating. This is matt.

Silk paper
The most popular stock, its between gloss and matt.

This means the material will be used.


Colours and related Printing Terminology

Pantone® colour
A standardised colour matching system (PMS) which uses the Pantone® numbering system for identifying colours. To read more about Pantone Colours have a look at our blog on our main website, here.

This is Red Green and Black. This is what is used on digital screens. Not for printing.

An abbreviation used for the four colours used for full-colour printing; cyan, magenta, yellow and key (Black)


Finishing and Binding

Print finishing
This is what is done to printed paper to make it into books, brochures, manuals and basically finishing the printed sheets to make it into a product.

Perfect Binding

This is the method used to produce both softback and hardback books.

Personalised Print
This is where the printing is personalised, so each printed piece may have a company name or different piece of information on.

This is the term used when the item has to be cut to a special shape.

Saddle Stitch
This is the most common form of binding brochures, its basically folding the sheets in half and stapling with two staples.

Side Stitch
A type of binding created by stapling sheets together along one edge.

Spot UV
A high gloss coating that is applied over the top of the printed sheets to give an extra gloss shine to certain areas of the printing.

A very thin, see-through, plastic which is applied to paper or card stock. This adds an extra layer of protection to your printed item.

Spiral Bind or Wire Bind
The most popular way of binding training manuals. Spiral-bound wire or plastic is looped through holes along the edge.

For tips on binding methods, please refer to our blog…What type of binding should I use?

“A” Paper Sizes

Paper Sizes Explained. A Class Paper sizes are the industry standard for most European countries. The A-Class is an International standard, so an A4 size will always be the same size wherever you are in the world.

A Class paper sizes have a unique ratio of height and length. If you fold one size in half lengthways it will be the same size as the A Size below.

paper size guide

So fold an A3 size piece of paper in half and it will now be A4. Do this again and the size will now become A5.

A Paper Sizes

A0 – 841mm x 1189mm

A1 – 594mm x 841mm

A2 – 420mm x 594mm

A3 – 297mm x 420mm

A4 – 210mm x 297mm

A5 – 148mm x 210mm

A6 – 105mm x 148mm


There are other sizes used in the UK that are popular.

DL – This is basically the size of an A3 cut into three. DL is actually 99mm x 210mm, as this is the size of a standard envelope.

Business Cards – Most cards are 85mm x 55mm, however, there is not an industry-standard size business card size.

If you would like more info on our company please feel free to look at our main website www.printroom.co.uk

For more information on printing and binding options please feel free to head over to our blog here.

Types of Binding Explained



This is the most popular binding option for training manuals. The metal ring on the manual keeps the manual held together tightly. It’s great for longevity and it will also lay flat on a desk. If the manual is to be written inside a matt paper is preferable, although a silk stock will work with a biro. Tabs can be added at the production stage for easy access to chapters. Wire-binding is cost-effective and usually, an acetate front cover and card back is added to the manuals to make them harder wearing.

• Hard Wearing
• Lays flat on a desk
• Easy to turn pages
• Tabs can be added

• Not as professional looking as Perfect Bound
• Pages cannot be added once the manual has been produced

Coil Binding

Not as popular as wire-binding, perfect binding or ring-bound manuals but a favourite for some clients. A metal coil is wound through the manuals to keep the pages in place. Again pages cannot be added to the manual, although they do stand out as they are not as widely used as other methods of binding training manuals.

• They stand out when handing out
• Pages cannot be added once produced
• Lays flat on a desk
• Easy to use
• Tabs can be added

• Generally more expensive to produce than wire-binding
• Not as professional as perfect bound
• Pages cannot be added once produced (also a pro in some instances)

Perfect Binding

Also referred to as a ‘paperback’ book or ‘softcover’ binding. The perfect binding does look very professional and gives a published look to the manuals. There is a spine to perfect bound manuals, so they are great for putting on a bookshelf. Perfect bound books are usually kept as a resource after a course has finished. However perfect bound books only work for books with a larger amount of pages. They are also not great for keeping flat on a desk, as they tend to close up. Because pages are glued into the spine, images or text near the middle of the manual is hard to read and can even get lost as the pages bow.

• They can be kept afterwards
• They look professional

• They do not lay flat.
• They only work for manuals with a certain number of pages.
• Perfect Bound Manuals are not good for heavy usage
• Can be costly if printed
• Tabs cannot be added

Ring Binding

ring binding

A very popular option for training manual printing is to have your manuals drilled and added to ring binders. Ring binders can be printed. For a more cost-effective option is to have a cover and spine inserted into binders with pockets. The Training Manuals do lie extremely flat. However, the pages are not as easy to turn if flicking between pages regularly.

Pages can be added afterwards, and pages can also be taken out. This can be both a pro and a con. If you want your delegates to use the training manual regular afterwards and add more sections in the future then this is recommended. However, ring-bound manuals are also bulkier and are not as easy to transport in a suitcase or small bag.

• Sections or modules can be added afterwards
• Ring Binders can be re-used for other courses afterwards
• Ring Bound Manuals lay flat on a desk
• They are also sturdy and hard-wearing
• Tabs can be added if needed.

• More expensive than wire-binding
• Bulky and not as easy to travel with

For more information on our company please pop over to our main website www.printroom.co.uk

How does VAT work?

VAT is Value Added Tax. The current rate for VAT in the UK in 2019 is 20%.

VAT is added to most products sold however, there are some exemptions.

VAT is not added to books, manuals, and advertising leaflets.

VAT registered companies are able to claim VAT back.

For more detailed explanations on VAT please look at these resources.

VAT Explained for SME’s.

Sage Accounting VAT explanation.


Shipping Carrier Information

Delivery Options

UK Royal Mail 1st class 

For standard delivery, we will use a next day courier service. This guarantees that your order will be with you the day after it leaves The Printroom.

Please note that Saturday and Bank Holidays are not included in our delivery options. If you do need either a timed delivery, weekend delivery or even same-day delivery please speak to one of our client services team and we can work out a cost and help you to meet your deadline.

Our extra delivery options are:

• UK Next Day Guaranteed by Pre- 9 am
• UK Next Day Guaranteed by Pre- 12 am
• UK Saturday am Delivery
• Same Day Delivery (please note that this may not be viable depending on your location)


International Shipping

The Printroom Group uses various shipping companies for International shipping. We ship around the globe on a daily basis, delivering Training Manuals all over the World.

We will send you a POD once your item is shipped allowing you to track your parcel.

Everything is shipped in double wall boxes with appropriate packaging to protect your documents.

International shipping depends on air freight and customs in your chosen country.

Standard delivery for Europe will be between 4-5 days whilst the rest of the world will be a 6-10 day service.

For urgent orders or express service please speak to us either via e-mail (hello@printroom.co.uk) or through our online chat (available Monday – Friday 9am – 5pm)

To find out more about us please visit our main website, www.printroom.co.uk